Privacy Policy

Last Updated: March 2026

This Privacy Policy describes how Trinova Foods And Beverages collects, uses, and protects the personal information of users who access our college hostel e-commerce platform.

1. Information We Collect

We may collect the following types of information when you use our platform:

• Name, phone number, and email address
• Delivery location within the hostel or campus
• Order and transaction history
• Payment information processed through secure payment gateways
• Device and browser information for security purposes

2. How We Use Your Information

Your information is used for the following purposes:

• Processing and delivering your food and beverage orders
• Providing customer support
• Improving our platform and services
• Sending order confirmations and updates
• Ensuring secure payment processing

3. Payment Security

All online payments are processed through trusted and secure payment gateway providers. We do not store your debit card, credit card, or banking details on our servers.

4. Data Protection

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, misuse, or disclosure.

5. Sharing of Information

We do not sell or rent your personal information. Your data may only be shared with:

• Payment gateway providers for transaction processing
• Delivery staff for order fulfillment
• Legal authorities if required by law

6. Cookies and Tracking

Our platform may use cookies and similar technologies to improve user experience, remember preferences, and analyze website performance.

7. User Responsibilities

Users are responsible for maintaining the confidentiality of their account credentials and ensuring their personal information is accurate.

8. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Information