Terms and Conditions

Last Updated: March 2026

Welcome to Trinova Foods And Beverages. These Terms and Conditions govern your use of our college hostel e-commerce platform. By using our website or placing an order, you agree to comply with the terms outlined below.

1. About Our Service

Trinova Foods And Beverages provides an online ordering platform where college hostel students can order food, beverages, snacks, and other permitted items for delivery within hostel premises or designated campus areas.

2. User Eligibility

• Users must be 18 years or older or have guardian permission.
• Users must provide accurate registration information.
• Accounts may be suspended if false or misleading information is provided.

3. Orders and Acceptance

All orders placed through our platform are subject to acceptance and availability. We reserve the right to cancel or refuse any order if necessary.

4. Pricing and Payments

• All prices are displayed in Indian Rupees (INR).
• Payments can be made through secure online payment gateways.
• Orders will only be processed after successful payment confirmation.

5. Delivery Policy

Orders are delivered within hostel premises or designated campus locations. Delivery times may vary depending on demand and availability.

6. Refund and Cancellation

• Orders may be cancelled before preparation begins.
• Refunds will be processed in case of payment failure or unavailable items.
• Refund timelines depend on the payment gateway provider.

7. Prohibited Use

Users are prohibited from using the platform for fraudulent activities, misuse of services, or any illegal actions.

8. Limitation of Liability

Trinova Foods And Beverages is not responsible for delays caused by unforeseen circumstances such as technical issues or operational constraints.

9. Privacy

User information is handled according to our privacy policy and will not be shared with unauthorized third parties.

10. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be reflected on this page.

11. Contact Information

For questions regarding these Terms and Conditions, please contact:

Trinova Foods And Beverages
Email: support@trinovafoods.com
Phone: +91 XXXXX XXXXX