Refund Policy

Last Updated: March 2026

At Trinova Foods And Beverages, customer satisfaction is important to us. This Refund Policy explains when refunds may be issued for orders placed through our platform.

1. Eligibility for Refund

• Payment was successfully made but the order was not processed.
• The ordered item is unavailable or out of stock.
• Technical errors during payment processing.

2. Non-Refundable Situations

• Orders already prepared or delivered.
• Incorrect order placed by the user.
• Delays caused by hostel restrictions or campus regulations.

3. Refund Processing

Approved refunds will be processed through the original payment method. The refund timeline depends on the payment gateway and bank policies, usually between 5-10 working days.

4. Contact

For refund requests please contact our support team with your order ID.

Trinova Foods And Beverages
Email: support@trinovafoods.com
Phone: +91 XXXXX XXXXX